UX and ECOMMERCE
- SEPARATED AT BIRTH
Increase online sales using 5 UX principles applied by the inventor of eCommerce
The invention of eCommerce – one of the biggest ever moneymakers – began with user experience testing. This story of its inventor shows how you can avoid missing out on maximum sales by following in his steps.
And whenever you’re ready, you can run free UX tests on your own eCommerce website – courtesy of Europe’s leading UX testing platform, WhatUsersDo.
Topics covered
Invention of eCommerce
Limitations of data
Importance of user experience (UX) and testing
- Website value proposition
Visual and written communication
- Case study: ASOS
Product selection
Checkout process
- Case study: ClickMechanic
Website architecture
Multi-device experience
Case study: Lovehoney
- Hidden site errors
- Customer reviews
- Case study: Schuh
- Customer feedback
- Customer delight
- Case studies: ASOS, ClickMechanic, Lovehoney and Schuh
Definition of remote UX testing
WhatUsersDo UX testing platform testimonials
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